Qualifications and skills requirements
1. Two (2) years Receptionist experience or the equivalent of education and experience.
2. Strong knowledge of general office procedures.
3. Ability to write simple correspondence, including memos, letters, etc.
4. Ability to apply understanding and carry out instructions in written, verbal, or diagram form.
5. Knowledge of office supplies, equipment, services, ordering, as well as inventory control of these items.
6. Strong knowledge of Microsoft Office products, including Word, Excel, and PowerPoint.
7. Superior telephone and strong interpersonal skills.
8. Strong written and verbal skills to communicate with all levels of the organization.
9. Strong customer service orientation.
10.Must have excellent organizational and time management skills.
11.Neat and tidy in both personal appearance and desk/office organization.

Supervisor: Chief Executive Officer

Job duties/responsibilities
1. As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
2. Responds to telephone, email, and in-person inquiries from clients, business partners, and other parties.
3. Refer all inquiries to the appropriate individuals, or departments within the campuses.
4. Take and record telephone, email, or written messages for staff members.
5. Type and distribute all forms, letters, and memos, as necessary.
6. Have knowledge of all areas of the office to ensure inquires from staff, students and the public are handled accordingly and with ease.
7. Provide information to staff and/or clients about special activities.
8. Maintain an up-to-date staff schedule(s).
9. Ensure the appropriate evacuation procedures are carried out in the event of an emergency.
10.Observe and report any security issues to supervisor.
11.Maintain a level of confidentiality, and refrain from making public statements.
12.Light housekeeping duties by ensuring the work areas are free from books, parcels, supplies and clutter.
13.Make recommendations to improve efficiency.
14.Maintain the receptionist area in a tidy and presentable manner.
15.Accept and monitor inbound/outbound shipments as necessary.
16.Any other duties as requested.